Frequently Asked Questions

MOQ is 50 pieces for standard specifications. For custom dimensions or special requirements, we can also negotiate smaller trial order quantities flexibly.

Standard products: 7-15 days. Custom products: 15-25 days. Sea shipping: Vietnam 5-7 days, Australia 15-20 days, Germany 25-35 days. Air freight available (3-7 days worldwide).

We accept T/T (wire transfer), L/C (letter of credit), and Western Union. Standard terms: 30% deposit, 70% before shipment. Flexible terms available for long-term partners.

All Lava heater bands come with a 12-month warranty. Any manufacturing defects under normal use conditions are covered with free replacement. Ceramic and cast aluminum series typically last 3-5+ years under proper use.

Absolutely. We support full customization — including inner diameter, voltage, wattage, power density, lead wire length, and connector type. Just provide your technical requirements and our engineering team will design for you.

We keep stock of commonly ordered heater band specifications for fast dispatch. Special dimensions and non-standard products are made to order with a 2-3 week lead time.